Tags Articles | service level agreement

Support and service level agreement - SLA One of the most important characteristics for dedicated serverservice (and any other Web service) is technical support. It is important to know the technical support team which will work with your server provider. It is important to understand what are the response options in case of faults and...

What is SLA? Before closing a deal with a storage provider, ask him for his Service License Agreement - SLA. The SLA is an agreement between the customer and the service provider which details the type of service, service features and service operations. Type of service, explains in simple terms the exact nature of service that you...

Service License Agreement (SLA), quality of service and professional liability. Up to this point it is quite clear that internet webhosting service, is to all intents, just like any other service you get, and it apply to all those characteristics and conditions that applies to any other service. What are the ways to contact and...