Collocation hosting - monitoring
When mail servers or any other server crashes, or even a partial crash, the immediate effect on the loss of efficiency, service level, customer satisfaction and eventually - the amount of financial, losses is enormous. Therefore it is important to monitor the server continuously - 24/7/365.
Monitoring services allow the reduction of the server downtime, and optimize the response time and troubleshooting. Since monitoring services use advanced systems that alerts in real-time, most of the times you will not notice the malfunction before it is handled by support staff, thus it is important to provide a continuous activity of 99% Uptime.